Cruising Tips
- Taxis are open to the elements—bring a jacket to enjoy the cool lake breezes.
- Our taxis run approximately every 20 minutes.
- We add extra taxis in peak travel times.
- Our new Water Taxis will carry up to 80 passengers.
- Leashed pets are always welcomed on our taxis and our tour boats.
- Restrooms on our tour boats are on the lower deck and are not handicapped accessible.
No Convenience Fees
or hidden charges
when you buy your tickets on our website!
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Calendar of Events
Visit our Event Calendar for an easy view of special events.

Want some privacy?
Learn More
Host your own private event for 50 to 250 guests aboard one of our Charter vessels. Make your special event extra special, whether you are planning a casual get-together or an elegant dinner with music and dancing!

Answers to Your Questions
QUESTIONS
ARE WATER TAXI RESERVATIONS AVAILABLE?
ARE THERE RESTROOMS ON THE BOATS?
ARE YOUR BOATS HANDICAP-ACCESSIBLE?
ANSWERS
WHERE DO THE WATER TAXIS GO?
The Skyline Taxi goes between Navy Pier and the Museum Campus (Shedd Aquarium and Field Museum) and the River Taxi goes from Navy Pier to the Sears Tower and Union Station. Our Michigan Avenue dock will open mid-summer, offerring additional taxi service. see map
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HOW OFTEN DO THE TAXIS RUN?
Taxis run at least every twenty minutes from 10:00 am to 6:00 pm.
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ARE WATER TAXI RESERVATIONS AVAILABLE?
The Water Taxis operate as public transportation similar to busses. All tickets are sold in person at our Shoreline kiosks.
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DO YOUR TOURS and Taxis RUN IF IT RAINS?
We will usually run in the summer if it rains; not in the spring or fall. We always abide by the Coast Guard weather advisories if the weather turns stormy. If cruises are canceled due to stormy weather, refunds will be issued for pre-purchased tickets. Top of page
ARE YOUR BOATS COVERED?
The lower decks of the sightseeing boats are partially covered overhead. The water taxis are also somewhat covered but open to the elements. Top of page
ARE THERE RESTROOMS ON THE BOATS?
While our tour boats have restrooms, the water taxis do not.
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ARE YOUR BOATS HANDICAP-ACCESSIBLE?
Our Water Taxis are not handicap accessible. The upper decks of our Chicago River Architecture Cruise boats are handicap accessible. However, our vessels are not equipped with elevators. Therefore, restrooms, which are located on the lower deck, are not handicap accessible. Additionally, the upper decks of our Architecture Cruise vessels are open and provide no protection from the elements, although we do have a light-weight awning-type covering in the event of rain. Our Skyline Lake Michigan tour boats are accessible only to wheelchairs with a narrow base and not at all to motorized vehicles. If you have additional questions please call.
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HOW LONG HAS SHORELINE BEEN IN BUSINESS?
Shoreline was founded in 1939
with one touring vessel giving Lake Michigan boat tours. We are
now in our third generation of family ownership, with the largest touring fleet in Chicago.
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of page
WHAT ABOUT GROUP SALES?
Special Water Taxi rates are available for groups of 40 or more with advance reservations. Access detailed information through Shoreline’s Group Sales on our web site. Top of page
DO YOU OFFER CHARTERS?
Yes, Shoreline offers private charters for 50 to 250 guests aboard a choice of premier vessels. We can handle all arrangements including bar packages, catering, music and many charter add-ons to make your event complete. Contact our Charter Sales Director at 312.222.9328 ext. 2232 or visit Charters & Events on our web site. Top of page
